IT Helpdesk Copilot Built on GitHub Issues

IT Helpdesk Copilot Built on GitHub Issues

B2B

Workflow Orchestration (Agentic)

ACL-Aware RAG

Governance

This is an Enterprise Support Copilot I built on GitHub Issues that turns IT tickets into guided resolution workflows grounded in the internal knowledge base, reducing back-and-forth. It’s designed with enterprise safety and governance constraints in mind:


• Data Safety → Pre-retrieval ACL filter
• Trust & Auditability → RAG + Citations + Audit trail
• Governance → Approval workflow: Propose → Approve → Execute


Check out the demo, the system's workflow, and repo below, happy to chat if you have any questions!

Demo (5 mins)

System's Workflow

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